Laser Travel - Legal & Privacy
Notice
ATOL
Laser Travel acts as retail agents for ATOL holders
in the normal course of business. Terms and conditions of
the ATOL holders apply and are available to see before making
a booking.
External Links
This website includes links to external websites. These
links are provided in order to help you find out further
information quickly and easily. Laser Travel are not responsible
for the content of these external sites linked to from our
website. ABTA protection does not extend to non member sites.
Payment Options
Laser Travel is happy to accept most major credit
cards. We do not charge for debit cards (Switch/Maestro/Solo/Visa
Delta), however we do levy a 3% charge on credit cards (with
the exception of Amex for which a 4% charge is payable).
This charge is made to cover the associated costs charged
by the card issuers and acquiring banks.
Know Before You Go Checklist
To help your holiday run smoothly, consult this checklist
before you go...
Have you researched your destination?
Check the Foreign & Commonwealth Office (FCO) travel
advice online www.fco.gov.uk/knowbeforeyougo,
or contact the FCO on 020 7008 0232/02.
Find out about local laws and customs especially relating
to drugs and alcohol.
Check relevant guidebook and FCO country facts sheets and
take a phrase book that you can use in emergencies.
Have you taken out adequate travel insurance?
It should include medical and repatriation cover for the
whole time you are away.
It should cover you for all the activities you will be doing.
Ensure you have disclosed any existing medical conditions.
Take your policy number and emergency number with you.
Have you got enough money for the trip?
Take traveller's cheques and a valid credit card and make
sure you have a source of back-up cash.
Have a return ticket, or enough money to buy one.
Is your passport still valid?
Make sure it is valid for at least 6 months.
Write details of your next of kin in the back.
Take a copy with you and leave a copy at home.
Take another form of ID with you.
Do you need a Visa?
Check with the relevant Embassy in London.
Do you need any vaccinations?
Check with your doctor at least 6 weeks before you travel
and visit www.doh.gov.uk/travel advice.
Have you checked your medication?
If you take prescription drugs, take the prescription in
case you need a replacement.
Pack your medication in your hand luggage.
Check if your medication is legal in the country you are
visiting by calling the relevant Embassy in London.
Have you told your friends and family where you are going
and when?
Tell your friends and family where you are going.
Contact family and friends if trouble flares up.
Have you made copies of all your documents?
Make copies of your passport, insurance policy plus 24-hour
emergency number and ticket details.
Leave copies with family and friends.
Have you filled out an E111 form?
If travelling within the EU, Iceland or Norway, get an
E111 from the Post Office for access to free or reduced
cost basic emergency medical treatment in some hospitals.
REMEMBER, you still need adequate travel insurance
DATA PROTECTION POLICY
Your booking:
In order to process your booking and to ensure that your
travel arrangements run smoothly and meet your requirements
we need to use the information you provide such as name,
address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper security
measures are in place to protect your information. We must
pass the information on to the relevant suppliers of your
travel arrangements such as your tour operator, airlines,
hotels, transport companies etc. The information may also
be provided to security or credit checking companies, public
authorities such as customs/immigration if required by them,
or as required by law.
Additionally, where your holiday is outside the European
Economic Area (EEA), controls on data protection in your
destination may not be as strong as the legal requirements
in this country. We will not however, pass any information
onto any person not responsible for part of your travel
arrangements. This applies to any sensitive information
that you give to us such as details of any disabilities,
or dietary/religious requirements. (If we cannot pass this
information to the relevant suppliers, whether in the EEA
or not, we cannot provide your booking. In making this booking,
you consent to this information being passed on to the relevant
persons.)
Usually your tour operator or other principal will pass
this information onto their suppliers once we have provided
it to them. The tour operator or other principal’s
use of your information is subject to their policy, both
in respect of your booking and any future marketing, and
is their responsibility. Please ask either us or them for
a copy of this if you would like to see it.
Your data controller is: Laser Travel
You are entitled to a copy of your information held by
us. If you would like to see this please ask us. We may
make a small charge for providing this to you.
Marketing:
We will hold your information, where collected by us, and
may use it to inform you of offers in the future. We do
not sell or share your details with third parties. If you
do not wish to receive such approaches in the future, please
contact us on the numbers above. Laser Travell Privacy Statement
We understand that making purchases online involves a great
deal of trust on your part; we take this trust very seriously,
and make it our highest priority to ensure the security
and confidentiality of the personally identifiable information
you provide us. (Personally identifiable information includes
information that can be linked to a specific individual,
such as name, address, phone number, or e-mail address.)
As a visitor to our websites, you have the right to understand
our information privacy practices prior to providing Laser Travel with any of your personally identifiable information.
What information we collect
Laser Travel only collects personally identifiable
information that you voluntarily provide to us.
How we use your information
Laser Travel uses your personally identifiable information
only for the purpose of responding to and fulfilling your
requests for Laser Travell travel products and services.
Who we share your information with
Laser Travel will only share your personally identifiable
information with our authorised travel service providers,
and only as necessary in order to complete a transaction
that you specifically request. Laser Travel does not
sell or rent your personally identifiable information to
anyone.
How you can decide what marketing communications you'll
receive
Laser Trave provides you with the opportunity to
specifically choose the promotional marketing communications
you wish to receive from Laser Travel . If you choose
not to receive any of the promotional e-mail services that Laser Travel provides, thenLaser Trave will
only send you correspondence that relates to a specific
travel purchase you have made on with Laser Travel .
Laser Travel Privacy Statement
This Laser Travel Privacy Statement discloses the
information privacy practices for Laser Travel websites.
These are intended for use by residents of the UK that are
over 18 years of age.
Information collected about you
Laser Trave collects personally identifiable information
about you that you specifically and voluntarily provide.
This includes information that can identify you as a specific
individual, such as your name, phone number, or e-mail address.
You are not required to provide personally identifiable
information on order to use our websites. Personally identifiable
information is needed in order to process and fulfill travel
requests.
Laser Trave collects personally
identifiable information when you:
Complete a travel enquiry
Purchase travel
Participate in a survey, contest, or sweepstakes
Contact Laser Travel Laser Travel collects the full name and contact number
for a traveller when a travel reservation is made. We may
also collect information about each traveller's preferences,
including meal requests, seat selection, frequent flyer/hotel/car
hire programmes and membership numbers, and ticketing options
in order to provide a superior service.
When someone other than yourself is accompanying you on
travel purchased through Laser Travel , we may collect
personally identifiable information and travel preferences
about that individual. You should obtain the consent of
other individuals prior to providing Laser Travel with
their full names, contact numbers, and travel preferences,
as they will be unable to directly access our systems to
view or change any information you provide on their behalf.
Travel purchase information
Laser Trave collects the billing address of the credit
card that is used to purchase travel. We will also collect
credit card information, including card number, card type,
cardholder name, expiry date and security digits, in order
to bill you for travel purchased through Laser Travel .
Transactions are currently not performed online.
Other information we collect
Some information is collected automatically every time
you visit Laser Travel . Laser Travel collects
information about your computer and assigns you a "cookie"
(a small, unique identifier text file) when you visit Laser Travel . You do not provide this information—it is
collected automatically as a means of supporting your visit
to our site. This cookie does not contain any personal identifiable
information.
Cookies and other Web technologies
As visitor to Laser Travel ’s websites you may
be assigned a permanent cookie file on your computer's hard
drive. You can always choose to not receive a cookie file
by enabling your Web browser to refuse cookies or prompt
you before accepting a cookie. Be advised that, by refusing
to accept a cookie, you will not be able to access some
travel services and planning tools offered by Laser Travel .
Computer information
Laser Trave collects certain technical information
from your computer each time you request a page during a
visit to Laser Travel . This information is collected
from your computer's Web browser and may include your IP
address, operating system, Web browser software (i.e., Netscape
Navigator or Internet Explorer), screen resolution, and
referrer Web site. Wireless users: Please check with your
wireless company if you are using your cellular phone to
access the Internet to understand whether personal identifiable
information may be used to identify you.
Use of your information
Information collected on Laser Travel may be used
to:
Plan and purchase travel
Notify you of travel changes through the Travel Alerts service
Send e-mail notifications for special promotions and Fare
Tracker service
Respond to your questions or suggestions
Improve the quality of your visit to our site
Travel planning and purchase
Send you information and travel documentation relating to
the travel arrangements, by mail, email, fax, telephone
and any other form of communication.
Travel Alerts notification
In the event your travel plans are disrupted because of
mechanical, weather, or carrier business conditions, Laser Travel may send you an e-mail notification to inform you
of these conditions and help you make alternative travel
arrangements.
E-mail notifications
If you chose to receive communications from Laser Travel about special promotions when registering as an Laser Travel member, we may use your e-mail address to send you
communications about surveys, contests, sweepstakes, promotions,
flight specials, Before You Go information, or other travel
opportunities on Laser Travel . We may use your e-mail
address or telephone number to contact you about changes
to your purchased travel itinerary.
Responses to your questions or suggestions
We will use your e-mail address or telephone number to
respond when you submit a question or suggestion, or request
assistance.
Improving the quality of your visit to our site
We collect information about your computer (not your name,
address, e-mail address, or telephone number) through your
permanent cookie file for the purpose of assessing the effectiveness
of site content and traffic. This data allows us to improve
the quality of your visit by streamlining your ability to
navigate the site and develop featured programmes and content
that will be of interest to our members and site visitors.
Sharing your information
Laser Trave does not sell or rent your personally
identifiable information to anyone.
Service providers
We only provide information about travel either reserved
or purchased on Laser Travel to third parties that
provide services or functions on behalf of Laser Travel .
Our service providers need information about your traveller
profile, as well as your credit card information, to process
and confirm your travel reservation. These service providers
will disclose information about your traveller profile to
hotel, airline, cruise, and/or car hire suppliers whose
products you have purchased. Like any other travel agent,
this information must be shared with our travel suppliers
to confirm your reservation and travel preferences. Although Laser Travel offers travel products from hotel, airline,
cruise, and car hire suppliers that are reputable companies,
we have not placed limitations on these suppliers from using
or disclosing your information without your permission.
Therefore, we encourage you to review the information privacy
practices of any travel suppliers whose products you purchase
on Laser Travel . In addition, these travel suppliers
may also contact you as necessary to obtain additional information
about your confirmed reservation.
Laser Trave may contract a reputable third-party
to facilitate the distribution of survey, promotion, or
sweepstakes programs. Upon completion of these projects,
all information is returned to Laser Travel .
Our obligations
Laser Trave may be required by law to disclose information
you have provided in obtaining our travel products or services
in the good-faith belief that such action is necessary to
(a) conform to the edicts of the law or comply with legal
process served on Laser Travel . or the site; (b) protect
and defend the rights or property of Laser Travel .,
the site or the users of, and (c) act under exigent circumstances
to protect the personal safety of users of Laser Travel ,
the site or the public.
Under U.S. Law, U.S. Customs and Border Protection (CBP)
will receive some of your travel and reservation information,
known as Passenger Name Record or PNR data, about passengers
flying between the European Union and the U.S.A. The European
Commission has determined that CBP provides an adequate
level of protection so permitting transfers of PNR data
to the U.S.A. For more information, visit: http://www.europa.eu.int/comm/internal_market/privacy/adequacy_en.htm
CBP has undertaken that it uses this PNR data for the purposes
of preventing and combating terrorism and other transnational
serious crimes. The PNR may include information provided
during the booking process or held by airlines or travel
agents. The information will be retained for at least three
years and six months and may be shared with other authorities.
For further information about these arrangements, including
measures to safeguard your personally identifiable information,
see: http://www.dhs.gov/interweb/assetlibrary/CBP-DHS_PNRUndertakings5-25-04.pdf
Frequently asked questions are addressed by the independent
European Working Party advisory body set up under Article
29 of Directive 95/46/EC. at http://www.europa.eu.int/comm/internal_market/privacy/docs/wpdocs/2004/wp97_en.pdf
Other Web sites
There are several places throughout Laser Travel that
may link you to other Web sites that do not operate under Laser Travel information privacy practices. When you
click through to these Web sites, Laser Travel information
privacy practices no longer apply. We recommend that you
examine the privacy statements for all third party Web sites
to understand their procedures for collecting, using, and
disclosing your information.
Control over and access to your information
Laser Trave believes that members and site visitors
should have control over the collection and use of their
personally identifiable information. You may contact us
to find out personally identifiable information that we
hold. A charge may be made for accessing this information.
Communications from Laser Travel
Members will receive communications from Laser Travel
when they:
Fill in enquiry information forms
Purchase travel
Elect to receive special promotional marketing communications
Win a contest or competition
Contact Laser Travel with questions/suggestions
Enquiry Forms
Information provided in enquiry forms is used to contact
you by telephone or email.
Purchase travel
Each time you purchase travel through Laser Travel ,
or change or cancel a confirmed travel reservation, you
will receive confirmation of your travel itinerary via e-mail,
mail or telephone. In the event that your travel plans are
disrupted because of mechanical, weather, or carrier business
conditions, Laser Travel may contact you to inform
you of these disruptions and help you make alternative travel
arrangements.
Request customer support or submit questions/suggestions
When you request assistance we will respond to you via
e-mail or telephone.
Changes to the Laser Travel Privacy Statement
This Privacy Statement was produced and posted on Laser Travel
on 01 June 2006. Laser Travel reserves the right to modify
or amend this Privacy Statement at any time and for any
reason
ATOL notice - The air holidays shown are ATOL protected
by the Civil Aviation Authority, and we act as agents for
licensed tour operators; the relevant ATOL number is displayed
with each holiday shown. The flight bookings we make are
also ATOL Protected, except when the tickets for scheduled
flights are sent to you within 24 hours of payment being
accepted, or where payment is made direct to airlines. ATOL
protection extends primarily to customers who book and pay
in the United Kingdom.
Registered in Northern Ireland, Company Number NI123456,
Address1, Address2, Town, County, Country, Postcode
Person1, Person2, Person3
VAT No. GB 999 9999 99
Data Protection No. Z99999999
IATA No. 222222
ABTA No. 111111 |
